Rental Terms

1) Rental Requirements

Drivers must be between 23 and 75 years old and hold a valid driver’s license for at least one year.

Smoking and pets are strictly prohibited inside the vehicle.

If evidence of smoking, pets, or excessive dirt is found, the renter will be charged a cleaning fee of €80.00 for specialized biological cleaning.

2) Rental Duration & Extensions

The minimum rental period is 24 hours (1 day). For online reservations, the minimum period is 3 days.

If the vehicle is returned more than 25 hours after the pickup time, the renter will be charged for an additional full rental day.

The renter may also be held responsible for any missed reservations or cancellations caused by the late return.

3) Vehicle Delivery & Return

Upon pickup, the renter must review and accept the rental terms.

The renter is required to inspect the vehicle and report any existing damages before departure. All noted damages will be recorded in the rental contract.

Ionian Coast Travel reserves the right to refuse, cancel, or refund a rental at its sole discretion.

The vehicle must be returned at the agreed location, date, and time. Failure to do so may result in additional charges.

4) Payment Conditions

To confirm a reservation, the renter must prepay 30% of the total rental amount.

All prices include 24% VAT and applicable taxes.

Cancellation Policy:

Cancellations made 14 days or more before the rental start date will receive a full refund.

Cancellations made less than 14 days before the rental start date are non-refundable.

No-show Policy: If the renter fails to collect the vehicle on the agreed pickup date and time, the reservation will be considered a no-show and no refund will be issued.

5) Fuel Policy

All vehicles are rented on a full-to-full basis. The vehicle must be returned with the same fuel level as at the time of pickup (usually a full tank).

The renter is responsible for using the correct fuel type as specified by the manufacturer.

If the vehicle is returned with less fuel than at pickup, the renter will be charged for the missing fuel plus a refueling service fee.

6) Services & Extras

Delivery & Pickup Service: Available at the Port of Igoumenitsa and the Airports of Ioannina and Aktio for an additional charge (applies to cars only).

Unlimited Mileage: All rentals include unlimited mileage.

Roadside Assistance: 24-hour roadside assistance is included throughout Greece (excluding mopeds).

Extra Drivers: Additional drivers must meet the same requirements as the main renter, be listed on the rental agreement, and incur an extra daily charge.

Child Seats: Available at an additional cost.

Motorcycle Rentals: A free helmet is provided.

7) International Travel

Transportation of vehicles outside Greek borders is strictly prohibited.

Renters who violate this policy will be held fully responsible for any damages, fines, or legal consequences incurred abroad.

8) Traffic Violations & Fines

The renter is fully responsible for all traffic fines, penalties, or toll charges incurred during the rental period.

If fines are not paid by the return date, Ionian Coast Travel will provide the renter’s details to the authorities.

If license plates are removed by authorities, the renter will continue to be charged the daily rental rate until the plates are recovered.

9) In Case of Accident or Vehicle Failure

In the event of an accident, the renter must:

Notify the police immediately (dial 100).

Contact Ionian Coast Travel without delay.

In case of vehicle failure, the renter will be refunded for any unused rental days.

Ionian Coast Travel is not obligated to provide a replacement vehicle or any further compensation for vehicle failure.

10) Insurance Coverage

All rental rates include Collision Damage Waiver (CDW), which provides coverage for:

Bodily injury to third parties

Property damage to third parties

Driver’s personal accident coverage

Vehicle fire (cars only)

Full and partial theft (cars only)

Windshield and glass breakage (cars only)

Under this CDW, the renter’s financial liability is limited to €900.00 per incident.

To reduce liability, Ionian Coast Travel offers an optional insurance package (additional daily charge) that reduces the renter’s responsibility to zero, except in the following cases:

❗ No insurance coverage applies in the following situations:

Damage to tires, rims, mirrors, keys, or the underside of the vehicle

Driving under the influence of alcohol, drugs, or other substances affecting driving ability

Violation of traffic laws, including:

Ignoring stop signs or traffic lights

Driving in the wrong direction or entering oncoming traffic lanes

Illegal overtaking or reckless driving

Exceeding speed limits

Any other breach of the Greek Road Traffic Code

Damage caused by unauthorized drivers (not listed in the rental agreement)

Intentional damage or mechanical abuse caused by renter negligence

Damage caused by transporting animals

Driving in off-road areas, beaches, or locations unsuitable for vehicle use

Loss of personal items inside the vehicle

In all the above cases, the renter is fully liable for the cost of repair or replacement.

Ionian Coast Travel is not obligated to provide a replacement vehicle.

11) Violation of Terms

Ionian Coast Travel reserves the unconditional right to terminate the rental contract and retrieve the vehicle immediately — without prior notice — if the renter:

Violates any of the rental terms

Misuses the vehicle

Fails to comply with traffic laws or safety requirements

12) Modifications to Terms

Ionian Coast Travel reserves the right to modify rental rates or terms at any time without prior notice.

Renters are responsible for reviewing the latest terms before confirming a reservation.